J.D. Power overhauls its Initial Quality Study for 2020, resulting in a shake-up that sees domestic brands having their best showing in years.
Give it up for the local talent. J.D. Power has released its annual Initial Quality Study for 2020, and numerous domestic automakers have surged ahead this year. No less than half of the top 10 manufacturers are American, and one ties for the top spot overall.
First, a note for anybody comparing 2019’s results to this: the vastly higher average number of problems experienced per 100 vehicles (PP100) isn’t due to reduced reliability. “The higher prob